Książka Be Our Guest (10th Anniversary Updated Edition) Ted Kinni

Be Our Guest (10th Anniversary Updated Edition)

Perfecting the Art of Customer Service

Autor: Ted Kinni
Język: Angielski
Oprawa: Twarda
Dostępność: Dostępna u dostawcy
Wysyłamy za 9-15 dni
85.97
Disney Institute, which specializes in helping professionals see new possibilities through concepts...

Informacje o książce

Autor
Język
Angielski
Oprawa
Książka - Twarda
Data wydania
2011
strony
208
EAN
9781423145844
ISBN
1423145844
Enbook ID
04415243
Waga
450
Wymiary
169 x 231 x 21

Pełny opis

Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights the key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years. 224 pp.

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