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X: The Experience When Business Meets Design

Autor: Brian Solis

Język:

Oprawa: Twarda

Wydawca: John Wiley & Sons Inc

Dostępność: Dostępna u dostawcy w małych ilościach

Wysyłamy za 11-15 dni

132.40 zł

Prioritize user experience design to deliver remarkable service worth sharing If you search for the...

Informacje o książce

Autor

Brian Solis

Język

Angielski

Oprawa

Książka - Twarda

Data wydania

2015

strony

256

EAN

9781118456545

ISBN

1118456548

Enbook ID

02695115

Wydawca

John Wiley & Sons Inc

Waga

1032

Wymiary

250 x 201 x 21

Pełny opis

Prioritize user experience design to deliver remarkable service worth sharing If you search for the "7 stages of experience," you're sure to find some of the most incredible thoughts on experience design going back to Walt Disney himself. But why is experience so important? Because the very people you're hoping to reach are now far too elusive, thanks to empowering and always-on social technologies. At the center of everything is the need for people to share experiences, including your products and services. X outlines the importance of user experience for executives to appreciate and also experience themselves. Through rich visualization and a balance of pragmatic and inspirational text, X artfully motivates readers to rethink business models, products and services, marketing, and customer and employee relationships with desired experiences in mind. It is designed to galvanize a new movement that aligns the tenets of user experience with the vision of innovative leadership to improve business performance engagement and relationships for a new generation of consumerism. Walks you through a "day in the life" of your connected consumer to see how shared experiences play a role in decision making Introduces the roles necessary to shape and steer meaningful and shareable experiences Shares new models to design experiences that rival those created by the best in the business Shows how to measure the impact of experiences and how experiences influence decisions and affect the bottom line Discover how user experiences provide opportunities to organizations of all shapes and sizes and learn how to create remarkable and shareable experiences.

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