Working Relationships

Using Emotional Intelligence to Enhance Your Effectiveness with Others

Autor: Bob Wall

Język:

Oprawa: Miękka

Wydawca: John Murray Press

Dostępność: Dostępna u dostawcy

Wysyłamy za 14-21 dni

87.24 zł

The research is clear: for C-level executives to frontline supervisors, emotional competencies are m...

Informacje o książce

Autor

Bob Wall

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2008

strony

256

EAN

9780891061885

ISBN

0891061886

Enbook ID

04755590

Wydawca

John Murray Press

Waga

420

Wymiary

154 x 228 x 16

Pełny opis

The research is clear: for C-level executives to frontline supervisors, emotional competencies are more important than training, IQ, and technical experience in distinguishing average performers from superstars. Newly revised and expanded, "Working Relationships" provides a cutting-edge toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ) to manage conflict, develop teamwork, and get along with friends and foes at work.Building on the commonsense advice and practical wisdom that made the first edition such a success, Bob Wall adds fresh insight and a new focus on the power of EQ to influence lives and careers - regardless of job type, level of education, and scope of responsibility. Through a powerful EQ lens, he reexamines the core competencies needed to handle difficult conversations and build the solid network of professional relationships so critical to getting things done in today's complex organizations. Packed with over 30 worksheets and tools - including seven new exercises on EQ - "Working Relationships" profiles L'Oreal, Bell Labs, the U.S. Air Force, and other business leaders to illustrate the compelling results organizations and individuals have achieved by putting EQ to work in the workplace.

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Working Relationships

Using Emotional Intelligence to Enhance Your Effectiveness with Others

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