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Książka What Really Matters John Pepper

What Really Matters

Service, Leadership, People, and Values Large Print Edition

Autor: John Pepper
Język: Angielski
Oprawa: Miękka
Wydawca: Yale University Press
Dostępność: Dostępna u dostawcy
Wysyłamy za 14-21 dni
222.98 zł
The fundamental question in business and in personal life is the same: What really matters? In this...

Informacje o książce

Autor
John Pepper
Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2007
strony
548
EAN
9780300130430
ISBN
0300130430
Enbook ID
04574317
Wydawca
Yale University Press
Waga
1038
Wymiary
179 x 257 x 31

Pełny opis

The fundamental question in business and in personal life is the same: What really matters? In this book one of America' s most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers.John Pepper, president, CEO, and chairman of Procter & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters" he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all center on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes-- and is shaped by-- ethical behavior. His profoundly important advice and counsel belong in the lexicon and practice of every leader.

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