Książka Value Stream Management for the Lean Office Don Tapping

Value Stream Management for the Lean Office

Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas

Autor: Don Tapping
Język: Angielski
Oprawa: Twarda
Dostępność: 50 % szansa
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Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step...

Informacje o książce

Autor
Język
Angielski
Oprawa
Książka - Twarda
Data wydania
2018
strony
176
EAN
9781138438774
ISBN
9781138438774
Enbook ID
17870917
Waga
742
Wymiary
282 x 221 x 21

Pełny opis

Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

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