TOWARDS REFRAMING OUTSOURCING

Name: TOWARDS REFRAMING OUTSOURCING
Brand: LAP Lambert Academic Publishing
SKU: 9783838320410
Price: 292.25 PLN
Availability: InStock

A STUDY OF CHOICES REGARDING PROCESSES, STRUCTURES, AND SUCCESS

Autor: Sara Cullen

Język:

Oprawa: Miękka

Wydawca: LAP Lambert Academic Publishing

Dostępność: Dostępna u dostawcy

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Research into outsourcing has attempted to help firms achieve greater success. However, along with t...

Informacje o książce

Autor

Sara Cullen

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2009

strony

296

EAN

9783838320410

Enbook ID

06905113

Wydawca

LAP Lambert Academic Publishing

Waga

459

Wymiary

150 x 220 x 18

Pełny opis

Research into outsourcing has attempted to help firms achieve greater success. However, along with the mix of success and failure in practice has come mixed advice. The studies propose a range of recipes, but problems continue unabated. Despite over a decade of research into IT outsourcing (ITO), no comprehensive models of ITO processes, structures, or success have emerged. This research achieves a degree of unification by developing and testing three frameworks for decision- making: 1) a process framework consisting of a four- phase Outsourcing Lifecycle , 2) a taxonomic framework, Configuration , for classifying different ITO structures, and 3) a conceptual framework for measuring financial, operational, and strategic success from outsourcing. These frameworks were developed through analysis of 100 cases, three surveys, and the literature. The frameworks were then tested via in-depth interviews in seven large Australian organizations. This thesis demonstrates that ITO has more complex decisions than has been recognized. Its contribution is guidance on what decisions must be made and the potential issues each decision creates.

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TOWARDS REFRAMING OUTSOURCING

A STUDY OF CHOICES REGARDING PROCESSES, STRUCTURES, AND SUCCESS

Informacje o książce

Pełny opis

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