Total Quality Management Resource Manual

Name: Total Quality Management Resource Manual
Brand: VDM Verlag Dr. Müller
SKU: 9783639152937
Price: 210.36 PLN
Availability: InStock

Effect on the Understanding and Perceived Effectiveness of Team Leaders and Managers

Autor: B. Michael Barbour

Język:

Oprawa: Miękka

Wydawca: VDM Verlag Dr. Müller

Dostępność: Na zamówienie

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210.36 zł

Research study (2001) conducted in Panama City, §Florida to investigate the effect of using a total...

Informacje o książce

Autor

B. Michael Barbour

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2009

strony

EAN

9783639152937

Enbook ID

06823809

Wydawca

VDM Verlag Dr. Müller

Waga

118

Wymiary

150 x 220 x 4

Pełny opis

Research study (2001) conducted in Panama City, §Florida to investigate the effect of using a total §quality management (TQM) resource manual on the §understanding and perceived effectiveness of team §leaders and managers in performance improvement §activities. The subjects of the study were working §with a newly implemented total quality management §system. An extensive 6-month training program to §prepare for the implementation of the TQM system had §recently been conducted in the urban healthcare §facility used for the investigation. The premise of §the study was to determine whether simplifying the §information given to the TQM teams might enhance §their effectiveness and understanding of the §process. Total quality management, as a practice §concept, has not proven to be highly effective in §healthcare organizations. Further research is §recommended to adapt the TQM model for healthcare §organizations. The theoretical framework §used in this study was based on the work of W. §Edwards Deming (1900-1993).

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Total Quality Management Resource Manual

Effect on the Understanding and Perceived Effectiveness of Team Leaders and Managers

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Pełny opis

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