Książka The Key Performance Indicator(KPI)based Performance Management System Dorothy Mpabanga

The Key Performance Indicator(KPI)based Performance Management System

Effectiveness of the Key Performance Indicator based Performance Management System in the Department of Administration of Justice

Język: Angielski
Oprawa: Miękka
Dostępność: Na zamówienie
Wysyłamy za 17-27 dni
334.85
Performance management gained popularity in the 1980s as governments around the world were reforming...

Informacje o książce

Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2010
strony
436
EAN
9783838332710
Enbook ID
06957808
Waga
594
Wymiary
150 x 220 x 22

Pełny opis

Performance management gained popularity in the 1980s as governments around the world were reforming public sector institutions for efficiency and effectiveness.Performance management systems was introduced in Botswana's public sector in 1999 for the same reasons.This book critically evaluates the effetctiveness of the key performance indicator based performance management system in the context of a developing country. The department of Administration of Justice was used as a single case study based on quantitative and qualitative data collected from the department.The book provides an insight into the successes andchallenges of the adoption and application of a performance management system from developed countries in the context of a developing country.The book should benefit practitioners in the public service as well as professionals, academics and students interested in public sector reforms and the application of performance management system in the context of a developing country such as Botswana.

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