Książka Technologies of Consumer Labor Michael Palm

Technologies of Consumer Labor

Autor: Michael Palm
Język: Angielski
Oprawa: Twarda
Dostępność: 50 % szansa
Przeszukamy cały świat
1 005.36
This book documents and examines the history of technology used by consumers to serve oneself. The t...

Informacje o książce

Autor
Język
Angielski
Oprawa
Książka - Twarda
Data wydania
2016
strony
174
EAN
9781138186477
ISBN
9781138186477
Enbook ID
10040547
Waga
500
Wymiary
152 x 229

Pełny opis

This book documents and examines the history of technology used by consumers to serve oneself. The telephone’s development as a self-service technology functions as the narrative spine, beginning with the advent of rotary dialing eliminating most operator services and transforming every local connection into an instance of self-service. Today, nearly a century later, consumers manipulate 0-9 keypads on a plethora of digital machines. Throughout the book Palm employs a combination of historical, political-economic and cultural analysis to describe how the telephone keypad was absorbed into business models across media, retail and financial industries, as the interface on everyday machines including the ATM, cell phone and debit card reader. He argues that the naturalization of self-service telephony shaped consumers’ attitudes and expectations about digital technology.

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