Resolving Personal & Organizational Conflict - Stories of Transformation & Forgiveness

Name: Resolving Personal & Organizational Conflict - Stories of Transformation & Forgiveness
Brand: John Wiley & Sons Inc
SKU: 9780787950606
Price: 243.88 PLN
Availability: InStock

Autor: Kenneth Cloke, Joan Goldsmith

Język:

Oprawa: Twarda

Wydawca: John Wiley & Sons Inc

Dostępność: Dostępna u dostawcy

Wysyłamy za 14-21 dni

243.88 zł

Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories...

Informacje o książce

Autor

Kenneth Cloke, Joan Goldsmith

Język

Angielski

Oprawa

Książka - Twarda

Data wydania

2000

strony

240

EAN

9780787950606

ISBN

0787950602

Enbook ID

04920212

Wydawca

John Wiley & Sons Inc

Waga

514

Wymiary

166 x 229 x 21

Pełny opis

Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, "Resolving Personal and Organizational Conflict" includes an array of case studies from the authors' first-hand experience with thousands of clients. These case studies include the perspectives of all the parties in the conflict and cover a wide range of conflicts and disputes.

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