Książka Reaching the Interactive Customer Mai-lan TomsenRon Faith

Reaching the Interactive Customer

Integrated Services for the Digital World

Język: Angielski
Oprawa: Miękka
Dostępność: Dostępna u dostawcy
Wysyłamy za 9-15 dni
226.35
Through either direct exposure or media coverage of the online world, consumers have built certain e...

Informacje o książce

Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2003
strony
178
EAN
9780521816700
ISBN
052181670X
Enbook ID
02044871
Waga
253
Wymiary
152 x 228 x 14

Pełny opis

Through either direct exposure or media coverage of the online world, consumers have built certain expectations around interactivity. Activities like email, chat, and web browsing reinforce popular understanding how people use electronic devices to 'talk', 'find' and 'see' what's happening in the world around them. Reaching The Interactive Customer describes how these consumer expectations of interactivity impact and shape the new generations of 'connected' personal electronics. Reaching the Interactive Customer provides critical information for business professionals who want to understand a 'connected world', linking businesses, customers, and service providers. It describes how the audience for interactive services has evolved and what that audience is looking for in consumer devices. This book also appeals to anyone who works on or is interested in Web-based technology because it paints a clear picture of how interactivity is evolving from the Internet to the next generation of interactivity with phones and televisions.

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