QoS - Measurement and Evaluation of Telecommunications Quality of Service

Autor: William C. Hardy

Język:

Oprawa: Twarda

Wydawca: John Wiley & Sons Inc

Dostępność: Dostępna u dostawcy

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Quality of Service (QoS) is continuously growing in importance in the telecommunications industry be...

Informacje o książce

Autor

William C. Hardy

Język

Angielski

Oprawa

Książka - Twarda

Data wydania

2001

strony

248

EAN

9780471499572

ISBN

0471499579

Enbook ID

04891820

Wydawca

John Wiley & Sons Inc

Waga

522

Wymiary

153 x 235 x 15

Pełny opis

Quality of Service (QoS) is continuously growing in importance in the telecommunications industry because competition is growing fiercer by the day. By drawing on 30 years of experience, William C. Hardy explains how to examine specific tools and techniques that he has developed for the measurement and evaluation of QoS and understand the underlying analysis perspectives and methodologies. Details the basic concepts of QoS, together with the methodologies for organizing, structuring, and carrying out analyses of QoS from scratch. Describes the atttributes of the telecommunications service that determine user perception of quality in non--technical terms. Discusses specific measures, measurement techniques and evaluation criteria for all of the factors that affect user perception of QoS. Addresses user concerns including: aeo Will I be able to get to the service when I want to use it? aeo How long does it take before I know a connection is being set up? aeo How good will voice sound over a connection? aeo Includes valuable tips for QoS analysis and the perspectives vital for describing QoS in ways that are useful and operationally meaningful. Whether you have a limited technical background or are a telecommunications professional this simple and straightforward approach will be an essential tool to understanding QoS.

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