Książka Professional Front Office Management: Pearson New International Edition Robert Woods

Professional Front Office Management: Pearson New International Edition

Autor: Robert Woods
Język: Angielski
Oprawa: Miękka
Dostępność: 50 % szansa
Przeszukamy cały świat
434.10
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Managemen...

Informacje o książce

Autor
Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2013
strony
656
EAN
9781292026985
ISBN
1292026987
Enbook ID
02381863
Waga
1598
Wymiary
216 x 279 x 34

Pełny opis

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

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