Outcomes Over Output

Name: Outcomes Over Output
Brand: Independently Published
SKU: 9781091173262
Price: 54.34 PLN
Availability: InStock

Why customer behavior is the key metric for business success

Autor: Seiden Joshua Seiden

Język:

Oprawa: Miękka

Wydawca: Independently Published

Dostępność: Dostępna u dostawcy

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54.34 zł

In the old days, when we made physical products, setting project goals wasn't that hard. But in toda...

Informacje o książce

Autor

Seiden Joshua Seiden

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2019

strony

EAN

9781091173262

ISBN

1091173265

Enbook ID

38376082

Wydawca

Independently Published

Waga

Wymiary

203 x 132 x 8

Pełny opis

In the old days, when we made physical products, setting project goals wasn't that hard. But in today's service- and software-driven world, "done" is less obvious. When is Amazon done? When is Google done? Or Facebook? In reality, services powered by digital systems are never done. So then how do we give teams a goal that they can work on?Mostly, we simply ask teams to build features-but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve. Using outcomes creates focus and alignment. It eliminates needless work. And it puts the customer at the center of everything you do.Setting goals as outcomes sounds simple, but it can be hard to do in practice. This book is a practical guide to using outcomes to guide the work of your team. "Josh's crisp volume brims with insight about how to fly at just the right level - the level of outcomes. If you've ever wondered how M your MVP should be, or how to get more R in your OKRs, this book will help." - Nick Rockwell, CTO, NY Times

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Outcomes Over Output

Why customer behavior is the key metric for business success

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Pełny opis

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