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Measuring the Performance of Human Service Programs

Name: Measuring the Performance of Human Service Programs
Brand: SAGE Publications Inc
SKU: 9781412970617
Price: 227.88 PLN
Availability: InStock

Autor: Lawrence Martin

Język:

Oprawa: Miękka

Wydawca: SAGE Publications Inc

Dostępność: Dostępna u dostawcy

Wysyłamy za 14-20 dni

227.88 zł

Government and nongovernmental human service organizations are under increasing pressure to demonstr...

Informacje o książce

Autor

Lawrence Martin

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2009

strony

160

EAN

9781412970617

ISBN

141297061X

Enbook ID

04214609

Wydawca

SAGE Publications Inc

Waga

222

Wymiary

227 x 153 x 8

Pełny opis

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.