Measuring ITSM
Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Autor:
Randy A. Steinberg
Dostępność:
Dostępna u dostawcy
Wysyłamy za 9-15 dni
107.77
zł
How do you measure and report your IT services and processes? Which metrics matter the most to senio...
