Listening - The Forgotten Skill, A Self Teaching Guide 2e

Autor: Madelyn Burley-Allen

Język:

Oprawa: Miękka

Wydawca: John Wiley & Sons Inc

Dostępność: Dostępna u dostawcy

Wysyłamy za 9-15 dni

64.93 zł

A proven program for turning effective listening into a powerful business tool Managers and other em...

Informacje o książce

Autor

Madelyn Burley-Allen

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

1995

strony

208

EAN

9780471015871

ISBN

0471015873

Enbook ID

04887141

Wydawca

John Wiley & Sons Inc

Waga

374

Wymiary

233 x 190 x 13

Pełny opis

A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions - millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you - professionally, socially, and personally. With her time-tested techniques, you'll learn how to: * Eliminate distractions and improve your concentration on what is being said* Locate key words, phrases, and ideas while listening* Cut through your own listening biases* Interpret body language clues* Ask constructive, nonthreatening questions that elicit real information* Get others to listen to you* Master a whole range of listening skills that you can use on the job and in your personal life Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress.

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Listening - The Forgotten Skill, A Self Teaching Guide 2e

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