Książka Identifying Hidden Needs Keith Goffin

Identifying Hidden Needs

Autor: Keith Goffin
Język: Angielski
Oprawa: Twarda
Dostępność: Dostępna u dostawcy w małych ilościach
Wysyłamy za 13-18 dni
282.42
Many new products fail because they are based on ideas generated in focus groups and surveys -- meth...

Informacje o książce

Autor
Język
Angielski
Oprawa
Książka - Twarda
Data wydania
2010
strony
261
EAN
9780230219762
ISBN
0230219764
Enbook ID
04039927
Waga
578
Wymiary
156 x 244 x 1

Pełny opis

Many new products fail because they are based on ideas generated in focus groups and surveys -- methods that only scratch the surface of the customer's imagination. This book describes an approach to market research that uses new, probing methods to identify customers' hidden needs -- requirements that customers have not even recognized themselves. New products and services which satisfy customer's hidden needs can be clearly differentiated from existing products and lead to real competitive advantage. Written by experts in the field, this book takes a practical approach to explaining how to generate real customer insights and contains a wealth of international case studies demonstrating how breakthrough product development can be achieved.

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