Książka Exploring Service Science Henriqueta Nóvoa

Exploring Service Science

10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings

Język: Angielski
Oprawa: Miękka
Dostępność: Dostępna u dostawcy
Wysyłamy za 5-8 dni
216.95
This book constitutes the proceedings of the 10th International Conference on Exploring Service Scie...

Informacje o książce

Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2020
strony
400
EAN
9783030387235
Enbook ID
25351952
Waga
629
Wymiary
155 x 235 x 23

Pełny opis

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

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