Electronic Service Technology

Name: Electronic Service Technology
Brand: LAP Lambert Academic Publishing
SKU: 9783659951909
Price: 132.43 PLN
Availability: InStock

Concepts, Applications and Security

Autor: Hamed Taherdoost

Język:

Oprawa: Miękka

Wydawca: LAP Lambert Academic Publishing

Dostępność: Dostępna u dostawcy

Wysyłamy za 5-8 dni

132.43 zł

Implementing e-services is a central strategic imperative for many consumer related businesses and w...

Informacje o książce

Autor

Hamed Taherdoost

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2016

strony

EAN

9783659951909

Enbook ID

15201102

Wydawca

LAP Lambert Academic Publishing

Waga

113

Wymiary

150 x 220 x 4

Pełny opis

Implementing e-services is a central strategic imperative for many consumer related businesses and while the technology protocols are developing quickly, little is known about how consumers perceive and evaluate e-services, as well as what attributes of the human computer interface e-service providers can use to encourage rapid consumer adoption. Customers use the new technologies to produce and consume services without direct personal contact with companies. Electronic services can be utilized to deliver the products and services effectively. In other words, it can transform and mechanize the customers' relationship and marketplace. Consequently, several firms have been already begun or have plan to develop and implement the e-service to expand their performance effectiveness and efficiency. In this book, the concepts of e-service technology are discussed and afterward, e-service applications, properties and security will be explained. In brief, by reading this book, reader will gain knowledge about e-service definitions, characteristics, applications, different categorizations, domains, types, security, advantages, barriers, and challenges.

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Electronic Service Technology

Concepts, Applications and Security

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