Dignity Under Threat

Name: Dignity Under Threat
Brand: VDM Verlag Dr. Mueller E.K.
SKU: 9783639044645
Price: 344.81 PLN
Availability: InStock

Low Power and High Distress in the Service Sector

Autor: Ann Sylvia Brooker

Język:

Oprawa: Miękka

Wydawca: VDM Verlag Dr. Mueller E.K.

Dostępność: Dostępna u dostawcy

Wysyłamy za 14-21 dni

344.81 zł

What can account for the high rates of stress related illnesses among service sector workers, partic...

Informacje o książce

Autor

Ann Sylvia Brooker

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2008

strony

220

EAN

9783639044645

ISBN

3639044649

Enbook ID

06814029

Wydawca

VDM Verlag Dr. Mueller E.K.

Waga

299

Wymiary

152 x 229 x 12

Pełny opis

What can account for the high rates of stress related illnesses among service sector workers, particularly those employed at the bottom of organizational hierarchies? By interviewing a wide range of workers from hospital cleaners, to call center workers and managers, Brooker builds an explanation based on workers' experiences and argues that dignity is a central link between the work environment and workers' experiences of stress. When asked to describe particularly stressful events, sometimes workers talked about being ignored, insulted or bullied. Other times, workers spoke of their difficulty in receiving any type of recognition for the work that they do. Brooker argues that these descriptions share common themes. They are all situations in which workers experience a threat to their dignity. In this book, the process by which workers achieve dignity through work is elucidated, and the situations in which workers feel that their dignity is being affronted are described. Drawing on various sociological theories of power, Brooker argues that workers with low power in organizations are most likely to experience threats to dignity at work.

Możesz być zainteresowany

Klienci, którzy kupili tę książkę, kupili również

Najczęściej wyszukiwane

Categories

Authors

Publishers

Produkty

Produkty

Najczęściej wyszukiwane

Categories

Authors

Publishers

Produkty

Produkty

Dignity Under Threat

Low Power and High Distress in the Service Sector

Informacje o książce

Pełny opis

Możesz być zainteresowany

Klienci, którzy kupili tę książkę, kupili również