Książka Digital Hospitality Emma Wenden

Digital Hospitality

Modern Ways To Improve Guest Experience

Autor: Emma Wenden
Język: Angielski
Oprawa: Miękka
Dostępność: Dostępna u dostawcy
Wysyłamy za 10-18 dni
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The UK hospitality industry, a cornerstone of the British economy and a vibrant expression of nation...

Informacje o książce

Autor
Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2025
strony
486
EAN
9798314283851
Enbook ID
53227534
Waga
479
Wymiary
127 x 203 x 25

Pełny opis

The UK hospitality industry, a cornerstone of the British economy and a vibrant expression of national culture, stands at a critical juncture, with the digital revolution irrevocably altering consumer behaviour, creating both new challenges and exciting opportunities for businesses across the sector.

Digital Hospitality is written to provide a clear and concise roadmap for navigating this landscape. It acknowledges that success in today's market requires more than just great food, comfortable rooms, or attentive service; it demands a comprehensive digital strategy. This book will explore the essential components of that strategy, focusing on practical applications and tangible results. It takes the reader beyond theoretical concepts and explores the specific tools and techniques that UK hospitality businesses can implement immediately to improve their operations, enhance customer experience, and, ultimately, boost their profitability. From understanding the intricate digital habits of various consumer demographics to leveraging data analytics for informed decision-making, this book provides a comprehensive overview of the digital tools and strategies necessary for success.