Książka Deploy Empathy Michele Hansen

Deploy Empathy

A Practical Guide to Interviewing Customers

Język: Angielski
Oprawa: Miękka
Wydawca: Dotsquare LLC
Dostępność: Dostępna u dostawcy
Wysyłamy za 9-15 dni
118.40
Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen t...

Informacje o książce

Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2021
strony
324
EAN
9781737446606
ISBN
173744660X
Enbook ID
37201907
Wydawca
Waga
472
Wymiary
228 x 153 x 20

Pełny opis

Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.


Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.


By the end of this book, you'll be able to interview customers and potential customers with confidence.

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