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Książka Customer Rules Lee Cockerell

Customer Rules

Autor: Lee Cockerell
Język: Angielski
Oprawa: Twarda
Wydawca: Random House
Dostępność: Dostępna u dostawcy
Wysyłamy za 6-10 dni
79.53 zł
The former executive vice president of Walt Disney World shares indispensable rules for serving cust...

Informacje o książce

Autor
Lee Cockerell
Język
Angielski
Oprawa
Książka - Twarda
Data wydania
2013
strony
208
EAN
9780770435608
ISBN
0770435602
Enbook ID
01260837
Wydawca
Random House
Waga
286
Wymiary
127 x 191 x 21

Pełny opis

The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.

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