Książka Customer Lifetime Value David Bejou

Customer Lifetime Value

Autor: David Bejou
Język: Angielski
Oprawa: Miękka
Dostępność: Dostępna u dostawcy
Wysyłamy za 9-15 dni
296.54
The customer lifetime value (CLV) concept is extensively changing the way today's business is manage...

Informacje o książce

Autor
Język
Angielski
Oprawa
Książka - Miękka
Data wydania
2006
strony
156
EAN
9780789034366
ISBN
9780789034366
Enbook ID
06739063
Waga
342
Wymiary
157 x 214 x 14

Pełny opis

The customer lifetime value (CLV) concept is extensively changing the way today's business is managed. A student or practitioner needs to understand CLV to best gain the competitive edge in business. Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits is a text that shows in detail how managers and researchers can best use CLV to a business's advantage. This valuable resource explores various practical approaches to the measurement and management of customer value that focus on maximizing profitability and growth. Leading thinkers discuss how to leverage CLV in all aspects of business, including customer management, employee management, and firm valuation. Everyone needing to prepare a business for success in the future should read this book.

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