Artificial Intelligence (AI) and Customer Social Responsibility (CSR)

Name: Artificial Intelligence (AI) and Customer Social Responsibility (CSR)
Brand: Springer Nature Switzerland
SKU: 9783031509414
Price: 1204.45 PLN
Availability: InStock

Autor: Reem Khamis Hamdan

Język:

Oprawa: Miękka

Wydawca: Springer Nature Switzerland

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The impact of artificial intelligence (AI) on business and society has been significant, with the in...

Informacje o książce

Autor

Reem Khamis Hamdan

Język

Angielski

Oprawa

Książka - Miękka

Data wydania

2025

strony

1160

EAN

9783031509414

ISBN

3031509412

Enbook ID

49299537

Wydawca

Springer Nature Switzerland

Waga

1734

Wymiary

155 x 235 x 63

Pełny opis

The impact of artificial intelligence (AI) on business and society has been significant, with the incorporation of AI technologies such as robots, facial recognition, algorithms, and natural language processing into business leading to both corporate benefits and potential challenges for stakeholders. The question of how to engage in responsible business practices in the era of AI is an important one, and there is a need for more research on the relationship between AI and corporate social responsibility (CSR). As AI becomes more prevalent, there is a growing focus on the ethical implications of AI and the potential for AI to perpetuate biases or to displace human workers. CSR initiatives can include considerations of ethical AI in the development and use of AI systems. AI has the potential to solve many global challenges and improve people's lives, but it can also have negative consequences if not developed and used responsibly. CSR initiatives can focus on the social impact of AI,including efforts to ensure that the benefits of AI are distributed fairly and that AI is used for the common good. CSR initiatives often involve engaging with stakeholders, including employees, customers, and communities, to understand their needs and concerns and to ensure that their interests are taken into account. This can include engaging with stakeholders about the use of AI in the organization and its potential impacts

The adoption of AI in business is changing many aspects of doing business in a socially responsible manner, and there is a need to examine the potential unethical behaviors and novel ways of engaging in CSR that may arise. This book aims to focus on AI and CSR, and to advance our understanding of the role of AI in organizations and the literature on CSR by assembling high-quality papers with a strong connection between theory and practice.

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