Książka Airlines: Managing to Make Money Stephen Holloway

Airlines: Managing to Make Money

Język: Angielski
Oprawa: Twarda
Dostępność: 50 % szansa
Przeszukamy cały świat
888.47
Drawing on developments in the services management, strategic management and brand management litera...

Informacje o książce

Język
Angielski
Oprawa
Książka - Twarda
Data wydania
2001
strony
456
EAN
9780754615583
ISBN
0754615588
Enbook ID
04678124
Waga
1002
Wymiary
157 x 240 x 36

Pełny opis

Drawing on developments in the services management, strategic management and brand management literature, this book presents critical new approaches to developing customer-centred airline strategies. Designed for a wide audience of aviation management students and professionals, it acts as a "linking text", structured around services management approaches to strategy, marketing, human resources management, and operations. Written in an accessible and practical style, it contains a blend of "ten-minute manager"-type checklists and comprehensive academic principles. It draws together a broad range of knowledge from contemporary management fields to produce a framework specifically relevant to the airline industry.

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